Overview
This article shows a list of the most common errors that can be found in the logs and their descriptions. These errors will give you a good starting point while checking errors in the records.
Information
Hereinbelow you will find a comprehensive list of common errors based on the Logs analysis.
|
CODE
|
TITLE
|
DESCRIPTION
|
|---|---|---|
| 0 | E_SUCCESS = 0 | Upgrade succeed. Message “Upgrade succeeded” |
| 1 | E_CANCEL = 1 | Upgrade cancelled by user Message - “Upgrade canceled” |
| 2 | E_NO_NEW_VERSION = 2 | There is no new version on server (only for upgrade via Internet) Message - “Upgrade not needed” |
| 1000 | ERR_UNKNOWN_ERROR = 1000 | Internal program failure. Message – no special message |
| 1001 | ERR_INET_PROTOCOL_NOT_SUPPORTED = 1001 | Error in URL (connection via Internet) Message – no special message |
| 1002 | ERR_INET_CANNOT_PARSE_URL = 1002 | Error in URL (connection via Internet) Message – no special message |
| 1002 | ERR_SELECT_DEST_DRIVE_ERROR = 1022 | Save upgrade file to USB drive of SD card. Destination volume not found. Message – no special message |
| 1003 | ERR_INET_INTERNET_OPEN_FAILED = 1003 | Establishing Internet connection error Message – “Cannot connect to server” |
| 1004 | ERR_INET_INTERNET_CONNECT_FAILED = 1004 | Establish connection to server failed. Message – “Cannot connect to server” |
| 1005 | ERR_INET_HTTP_OPEN_REQUEST_FAILED = 1005 | Establish connection to HTTP server failed Message – “HTTP server problem” |
| 1006 | ERR_INET_HTTP_SEND_REQUEST_FAILED = 1006 | Error during HTTP connection to server Message – “HTTP server problem” |
| 1007 | ERR_INET_HTTP_QUERY_INFO_FAILED = 1007 | Error during HTTP connection to server Message – “HTTP server problem” |
| 1008 | ERR_INET_FILE_DOES_NOT_EXIST = 1008 | Upgrade file not present on server (HTTP or FTP) Message – “No upgrade file on server” |
| 1009 | ERR_INET_FTP_OPEN_FILE_FAILED = 1009 | Error during FTP connection to server Message – “FTP server problem” |
| 1020 | ERR_UPGRADE_BUFFER_EMPTY = 1020 | Upgrade file is empty Message – no special error |
| 1023 | ERR_EMPTY_DEST_PATH = 1023 | Internal program error. Message – no special message. |
| 1024 | ERR_NO_FILES_TO_DOWNLOAD = 1024 | “idx” file is empty Message – no special message. |
| 1043 | ERR_INET_CONNECT_INCORRECT_USER_NAME = 1043 | Internet connection to server – wrong user name. Message – “Wrong user name” |
| 1044 | ERR_INET_INCORRECT_PASSWORD = 1044 | Internet connection to server – wrong password Message – “Wrong user name/password” |
| 1045 | ERR_INET_LOGIN_FAILURE = 1045 | Login to Internet server failed. Message – “Cannot login to server” |
| 1046 | ERR_INET_NO_DIRECT_ACCESS = 1046 | Error during Internet connection Message – “No direct access to network” |
| 1047 | ERR_INET_CANNOT_CONNECT = 1047 | Error during Internet connection Message – “Cannot connect to server” |
| 1048 | ERR_INET_CONNECTION_RESET = 1048 | Connection reset by Internet server Message – “Connection refused” |
| 1101 | ERR_USPROT_INVALID_INPUT_PARAMS = 1101 | Error connect via USB cable. Message – no special message |
| 1201 | ERR_DSRCMEM_NO_DOWNLOAD_DESTINATION = 1201 | Program internal error Message – no special message |
| 1202 | ERR_DSRCMEM_UNKNOWN_CARD_TYPE = 1202 | Program internal error Message – no special message |
| 1203 | ERR_DSRCMEM_FILE_NOT_FOUND = 1203 | Error open upgrade file on USB drive or SD card. Message – “Upgrade file not found” |
| 1204 | ERR_DSRCMEM_ERROR_READING_FILE = 1204 | Error read upgrade file from USB drive or SD card Message – no special message |
| 1205 | ERR_DSRCMEM_INVALID_FILE_SIZE = 1205 | Upgrade file on USB drive or SD card is empty Message – no special message |
| 1206 | ERR_DSRCMEM_CANNOT_ALLOCATE_BUFFER = 1206 | Error read upgrade file from USB drive or SD card Message – no special message |
| 1301 | ERR_DDSTMEM_NOT_INITIALIZED = 1301 | Error memory allocation during open upgrade file Message – no special message |
| 1302 | ERR_DDSTMEM_ALLOCATION_FAILED = 1302 | Error memory allocation during open upgrade file Message – no special message |
| 1303 | ERR_DDSTMEM_INVALID_ARGS = 1303 | Internal program error Message – no special message |
| 1304 | ERR_DDSTMEM_NO_PLACE_FOR_APPEND = 1304 | Error memory allocation during open upgrade file Message – no special message |
| 1401 | ERR_DDSTFIL_FAILED_TO_GET_FREE_SPACE = 1401 | Save upgrade file on USB drive or SD card. No free space on drive. Message – no special message |
| 1402 | ERR_DDSTFIL_NO_SPACE_ON_DISK = 1402 | Save upgrade file on USB drive or SD card. No free space on drive Message – “Running out of disk space” |
| 1403 | ERR_DDSTFIL_CANNOT_CREATE_FILE = 1403 | Save upgrade file on USB drive or SD card. Error create file on drive Message – no special message |
| 1404 | ERR_DDSTFIL_CANNOT_WRITE_FILE = 1404 | Save upgrade file on USB drive or SD card. Error save file on drive. Message – no special message |
| 1501 | ERR_DSRCUSB_CANNOT_OPEN_COM5 = 1501 | Error connect via USB cable Message – “USB connection failed” |
| 1502 | ERR_DSRCUSB_NO_DESTINATION_PROVIDED = 1502 | Internal program error Message – no special message |
| 1503 | ERR_DSRCUSB_RUN_X_IN_PROTOCOL_IMPL_RUN = 1503 | Error during USB connection Message – no special message |
| 1601 | ERR_DSRCINT_NO_DOWNLOAD_DESTINATION = 1601 | Internal program error. Message – no special message |
| 1602 | ERR_DSRCINT_DOWNLOAD_FAILED = 1602 | Error during download upgrade file from Internet server Message – no special message |
| 1603 | ERR_DSRCINT_LINK_IS_EMPTY = 1603 | Error in HTTP or HTP URL Message – no special message |
| 1604 | ERR_DSRCINT_TIMEOUT = 1604 | Connection via USB cable. Time out expired. Message – “PC connection timeout” |
| 1701 | ERR_FILCNTR_UNPACKING_ERROR = 1701 | Error unpack upgrade file. Message – “Upgrade file is damaged” |
| 1703 | ERR_FILCNTR_CRC_ERROR = 1703 | Upgrade file damaged. Message – “Upgrade file is damaged” |
| 1704 | ERR_FILCNTR_UNZIP_ERROR = 1704 | Error unzip upgrade file. Message – “Upgrade file is damaged” |
| 1705 | ERR_FILCNTR_SUCCESSFUL = 1705 | Unexpected error during unzip upgrade file. Message – no special version |
| 1706 | ERR_FILCNTR_BAD_HEADER_ERROR = 1706 | Upgrade file is damaged Message – “Upgrade file is damaged” |
| 1707 | ERR_FILCNTR_BAD_INDEX_ERROR = 1707 | Upgrade file is damaged Message – “Upgrade file is damaged” |
| 1708 | ERR_FILCNTR_FILE_NOT_FOUND_ERROR = 1708 | Upgrade file is damaged Message – “Upgrade file not found” |
| 1709 | ERR_FILCNTR_FILE_WRITE_ERROR = 1709 | Error write file, extracted from upgrade file Message – “Failed to save file” |
| 1710 | ERR_FILCNTR_CRATE_DIR_ERROR = 1710 | Error write file, extracted from upgrade file Message – “Cannot create file” |
| 1711 | ERR_FILCNTR_INCOMPATIBLE_VERSION_ERROR = 1711 | Upgrade file is incompatible with current version, installed on device Message – “Needed version xxxx:” |
| 1801 | ERR_CUPGAPP_RUN_X_SELECT_SOURCE = 1801 | Internal program error Message – no special message |
| 1802 | ERR_CUPGAPP_RUN_X_CREATE_SRC_DST = 1802 | Internal program error Message – no special message |
| 1803 | ERR_CUPGAPP_RUN_X_SRC_GET_MULT = 1803 | Internal program error Message – no special message |
| 1804 | ERR_CUPGAPP_RUN_X_SRC_SEL_MULT = 1804 | Internal program error Message – no special message |
| 1805 | ERR_CUPGAPP_RUN_CANNON_CREATE_GETLIST_SCR = 1805 | Internal program error Message – no special message |
| 1806 | ERR_CUPGAPP_RUN_X_DOWNLOAD = 1806 | Internal program error Message – no special message |
| 1808 | ERR_CUPGAPP_RUN_X_UPGRADE = 1808 | Internal program error Message – no special message |
| 1810 | ERR_CUPGAPP_RUN_FILELIST_EMPTY = 1810 | Upgrade file not found on USB drive or SD card Message – “Upgrade file not found” |
| 1811 | ERR_CUPGAPP_RUN_LICENSE_EXPIRED = 1811 | License is expired Message – “License expired” |
| 1812 | ERR_CUPGAPP_RUN_NO_LICENSE_PRESENT = 1812 | No license Message – “No license present” |
| 1813 | ERR_CUPGAPP_RUN_NOT_UFED_ALTERA = 1813 | No license (not UFED device) Message – “No license present” |
| 1902 | ERR_CUPGAPP_CHVER_X_CONNECTION = 1902 | Internal program error Message – no specific message |
| 1903 | ERR_CUPGAPP_LINK_IS_EMPTY = 1903 | Error in HTTP or FTP URL Message – no specific message |
| 1904 | ERR_CUPGAPP_CHVER_RUN_X_SHOW = 1904 | Internal program error Message – no specific message |
| 1905 | ERR_CUPGAPP_CHVER_RUN_SHOW_WIN_N = 1905 | Internal program error Message – no specific message |
| 1906 | ERR_CUPGAPP_CHVER_RUN_X_DOWNLOAD = 1906 | Internal program error Message – no specific message |
| 1907 | ERR_CUPGAPP_CHVER_WRONG_DEF_METHOD = 1907 | Error in HTTP or FTP URL Message – no specific message |
| 1912 | ERR_CHVEROS_EMPTY_DOWN_DEST = 1912 | Internal program error Message – no specific message |
| 1913 | ERR_CHVEROS_VERSION_NOT_FOUND = 1913 | “idx” file is damaged Message – no specific message |
| 1914 | ERR_CHVEROS_WRONG_VERSION1_FORMAT = 1914 | Version format in “idx” file is wrong Message – no specific message |
| 1915 | ERR_CHVEROS_WRONG_VERSION2_FORMAT = 1915 | Version format on device is wrong Message – no specific message |
| 1920 | ERR_CUPGAPP_DIALOG_ERROR = 1920 | Internal program error Message – no specific message |
| 1921 | ERR_CUPGAPP_CONFIRM_CHECK_VER_X = 1921 | Internal program error Message – no specific message |
| 1930 | ERR_CUPGAPP_SAUPG_WRONG_UPG_METHOD = 1930 | Error in upgrade method in configuration file Message – no specific message |
| 1931 | ERR_CUPGAPP_SAUPG_X_REG_READ = 1931 | Internal program error Message – no specific message |
| 1940 | ERR_DDSTMFS_ALLOCATION_FAILED = 1940 | Error memory allocation for upgrade file Message – no specific message |
| 1941 | ERR_DDSTMFS_NOT_INITIALIZED = 1941 | Error memory allocation for upgrade file Message – no specific message |
| 1942 | ERR_DDSTMFS_INVALID_ARGS = 1942 | Error memory allocation for upgrade file Message – no specific message |
| 1943 | ERR_DDSTMFS_NO_PLACE_FOR_APPEND = 1943 | Error memory allocation for upgrade file Message – no specific message |
| 1950 | ERR_IMGUPGR_DOWNLOAD_EXCEPTION = 1950 | Internal program error Message – no specific message |
| 2000 | ERR_DNLD_EMPTY_DATA = 2000 | Save upgrade file to USB drive or SD card. Upgrade file is empty. Message – no specific message |
| 2001 | ERR_DNLD_FAILED_TO_SAVE_FILE = 2001 | Save upgrade file to USB drive or SD card. Error during write file to drive. Message – “Failed to save file” |
| 2002 | ERR_DNLD_FAILED_TO_GET_FREE_SPACE = 2002 | Save upgrade file to USB drive or SD card. No free space on drive Message – no specific message |
| 2003 | ERR_DNLD_NO_SPACE_ON_DISK = 2003 | Save upgrade file to USB drive or SD card. No free space on drive Message – “Not enough space on storage device” |
| 2004 | ERR_DNLD_CANNOT_CREATE_FILE = 2004 | Save upgrade file to USB drive or SD card. Error create file on drive Message – “Cannot create file” |
| 2020 | ERR_DNLD_X_CREATE_SRC_AND_DEST = 2020 | Internal program error Message – no specific message |
| 2021 | ERR_DNLD_X_RUN_DOWNLOAD = 2021 | Internal program error Message – no specific message |
| 2022 | ERR_DNLD_X_DELETE_SRC_AND_DEST = 2022 | Internal program error Message – no specific message |
| 2023 | ERR_DNLD_X_WRITE_FILE_TO_DISK = 2023 | Internal program error Message – no specific message |
| 2024 | ERR_DNLD_X_DOWNLOAD_UPGRADE_FILES = 2024 | Internal program error Message – no specific message |
| 3000 | ERR_GENERAL_LOW_VOLTAGE = 3000 | Battery voltage less than 45 % from full. Message – “Low battery level! Upgrade will not perform. Please connect power supply “ |
| 4000 | ERR_MODEM_CREATE_PB_ENTRY = 4000 | Error create phone book entry for modem connection Message – “Error create RAS entry” |
| 4001 | ERR_MODEM_CONNECT = 4001 | Error during modem connection to Internet Message – “Error during modem connection” |