You may want the Service Tag of your Hardware components so you can know when the warranty expires or you may simply want the Support Tag ID to submit a support ticket.
This article describes the process of finding the Support Tag ID, also known as the Service Tag ID.
There are two ways to find the Support Tag ID: through the Management GUI (Graphical User Interface) and via SSH to the Management Server.
Using the Management GUI
- Navigate to Configuration > License Manager. You can find the Support Tag ID in the Serial field, as shown in the image below:
Navigate to Status > Hardware View. You can find the Support Tag ID in the Support Tag ID field, as shown in the image below:
Using SSH (v5.7.x and v6.x)
- Log in, via SSH, to the Management Server.
su -to elevate privileges to root level.
su adminto open the CLI console.
show systemidto get the Support Tag ID.
Using SSH (v7.x)
- Log in, via SSH, to the Host or Guest.
dmidecode -t 1to check the serial number (Service TAG).
- Output will print as below
# dmidecode 3.0 Getting SMBIOS data from sysfs. SMBIOS 2.4 present. Handle 0x0100, DMI type 1, 27 bytes System Information Manufacturer: Dell Product Name: PowerEdge R740xd Version: NotSpecified Serial Number: A123456 UUID: E0F3A6C9-47C2-49F5-8DA9-C8B4DD49A1F5 Wake-up Type: Power Switch SKU Number: Not Specified Family: Red Hat Enterprise Linux