Overview
When your license expired due to the end of the contract, or you have an inquiry related to a license renewal (I.E. renewal of the content transfer license) or you need a quote for a new device (I.E. Touch 2 or Tablet), you must contact directly the Sales team.
Solution
For all sales inquiries, please contact dealdesk@skyvera.com providing the following information:
Company
Phone No.
Type of request
Serial Number(s) (Renewals, quotes or expired licenses - Please include all the serials that will be affected on such a request)
<supportagent>
Internal: If the customer is reaching out to us for a renewal quote, to negotiate the price of the renewal, etc. please elevate to Central Renewals team as per the Mobilogy Routing Table
</supportagent>
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