Overview
Disable a user is an important measure to be taken when an employee leaves the company or when they must not have access to the system anymore. Unlike locking a user, which is a temporary way of disallowing a user to log in, disabling a user is a permanent action. However, it is not a destructive process and it can be reverted if needed.
Information
The only way to get a user account disabled is by asking the support team to do that. Open a support ticket and specify which accounts must be disabled. If you know that a user is accountable, please indicate which user will replace it. With this information, the support team will help you.
<supportagent>
Please refer to this internal article to see the steps to disable a user.
</supportagent>