Article Original Creation Date: 2011-01-12
The article details the process of configuring Expiration Age for inactive devices. This configuration allows ServiceGateway to automatically disable devices which have been inactive from a certain predefined time, thus taking care of all old, no more used, devices.
You can find that setting under :
Navigate to Preferences under Administration's Settings section:
Select Record Purging from the left sidebar and Enable the Age Devices Option.
Enter the threshold time in Inactive device Expiration Age (seconds). Default is 7776000, meaning 90 days.
The devices which have not communicated with ACS for the defined threshold time or more, will not be listed as CPE (Customer Premise Equipment).