Article Original Creation Date: 2013-07-22

Overview

This document explains how to restart ServiceGateway JBoss Services On the Windows Operating system. Please note that the following procedure holds good only for JBoss; Weblogic has a different procedure.

This document provides a description of how to recycle (startup and shutdown) the ServiceGateway servers during any planned outages, server issues etc.

Environment

Windows SQL Server  

Process

1.0 Shutting Down the Service

The order to be followed when shutting down the servers is:

1. Shutdown the ACS server(s).
2. Shutdown the application server(s).
   1. Shutdown the timer service.
   2. Shutdown the applications server.

1.1 Shutdown the ACS Service

The steps to be followed to shut down the ACS services are:

1. Log on to the ACS server.
2. Click on Windows and then Run.
3. On the Run dialog type services.msc and click Ok button.
4. Once the command is executed successfully the Microsoft Services panel will be opened. On that window choose Apache Tomcat and right click on that and choose Stop.
5. If any process by name tomcat5.exe is running kill it manually using the Windows Task Manager.
6. (Optionally) Repeat the above process for all the other ACS servers.

1.2 Shutdown the Application Services

The steps to be followed to shut down the Application servers and its services are:

Stopping the Timer Service

1. Log on to the ACS server.
2. Click on Windows and then Run.
3. On the Run dialog type services.msc and click Ok button.
4. Once the command is executed successfully the Microsoft Services panel will be opened. On that window choose enCoreTimer and right click on that and choose Stop.
5. If any process by name enCoreTimerService.exe is running kill it manually using the Windows Task Manager.
6. (Optionally) Repeat the above process for the other application server

Stopping the JBoss service

1. Log on to the ACS server.
2. Click on Windows and then Run.
3. On the Run dialog type services.msc and click Ok button.
4. Once the command is executed successfully the Microsoft Services panel will be opened. On that window choose enCore and right click on that and choose Stop.
5. If any process by name java.exe is running kill it manually using the Windows Task Manager.
6. (Optionally) Repeat the above process for the other application server.

2.0 Staring the Service

The order to be followed to start the servers is:

1. Start the application servers and their service.
   1. Start the application server.
   2. Start the timer service.
2. Start the ACS servers.

2.1 Start the Application servers and their service

Starting the JBoss service

1. Start the application server.
   1. Log on the application server.
   2. Click on Windows and then Run.
   3. On the Run dialog type services.msc and click Ok button.
   4. Once the command is executed successfully the Microsoft Services panel will be opened. On that window choose enCore and right click on that and choose Start.
   5. If any process by name java.exe is running kill it manually using the Windows Task Manager.
   6. (Optionally) Repeat the above process for the other application server

Wait for 2 minutes the application server usually takes 2 minutes to start up.

1. Start the timer service.
   1. Log on the application server.
   2. Click on Windows and then Run.
   3. On the Run dialog type services.msc and click Ok button.
   4. Once the command is executed successfully the Microsoft Services panel will be opened. On that window choose enCoreTimer and right click on that and choose Start.
   5. (Optionally) Repeat the above process for the other application server

2.2 Starting ACS Servers

The steps to be followed to start the ACS servers are:

1. Log on the ACS server.
2. Click on Windows and then Run.
3. On the Run dialog type services.msc and click Ok button.
4. Once the command is executed successfully the Microsoft Services panel will be opened. On that window choose Apache Tomcat and right click on that and choose Start.
5. (Optionally) Repeat the above process for all the other ACS servers