Article Original Creation Date: 2011-09-19
The article details the process of disabling the Auto Inventory Firmware Upgrade in ServiceGateway 4.x.
Find the policy Default Pre-Upgrade.
Go to Workflow options for this policy. You would see a Workflow option Unconditional Result; under Configuration for this Workflow action, change the Result to Return to False.
Failing of Default Pre-Upgrade policy skips the Inventory Upgrade.