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threads cause Row lock contention in SPRT_NC_CPE table

Author: Andre Ribeiro Queiroz
Article Original Creation Date: 2011-05-31

Problem

A customer installation suffers from lower than normal performance, one of the causes seems this row lock contention of the SPRT_NC_CPE table.

Environment

Solaris 10,
Oracle 10
SG4.1.3
JBoss 4.0.4 GA

Cause

Under investigation, two different threads seem to try to update this table at the same time, this isssue was seen before at 2 MSSQL customers and is solved there. Now we need to implement the same change for Oracle.

Solution

A Hotfix is created: 1424 related issue = 24432
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