Overview
If you were using VoltDelta's 360 vStation application on Windows 7, you may find that your users experience issues with the application after you upgrade your systems to Windows 10, or that the application stops working altogether. This article provides information about this issue.
Solution
- The issue can be resolved by rolling back your systems to Windows 7.
- If rollback is not possible, please contact your Account Manager to discuss the next steps for a migration update plan to support Windows 10.
<supportagent>If customers raise this request, you should engage the Account Manager through a side conversation in Zendesk to discuss the next steps with the customer.</supportagent>