PeerApp: Bad block medium error detected on Virtual Disk

Overview

You may encounter an issue on the disk where a "Bad block medium error is detected at a block ..." on one of your Virtual Disks.

Information

Having this error doesn't mean you have to change the disk, it can be fixed. Please create a support ticket and one of our agents will help you. In the ticket, include the error message displayed, containing date, time, error, block number, and virtual disk number.

<supportagent>

To solve this issue, follow the steps below:

• Login to Management Server with SSH
• Change to root privilege with command su
• Login to pang-cli with su admin
• Check systemid with command show systemid
• Enter enable mode with command enable and use the systemid as a password, (Without asterisk "*") If using with putty, a shortcut is double-clicking the systemid and then right-click, it will be automatically pasted and you can press enter.

• Deactivate the volume with command cache volume deactivate and input volume number and enter (Here, Example volume 2)
• Exit from Pang-cli with command quit
• Remove volume from CMDB with command /opt/pang/bin/cmdbutils_rt -I lo -e 2 
• Check the disk drive label and volume ID with the command /opt/pang/bin/fdisk.sh

  PeerApp,0001,U /dev/sdc1
  PeerApp,0002,U /dev/sdd1
  PeerApp,0003,U /dev/sde1
  PeerApp,0004,U /dev/sdf1
  PeerApp,0005,U /dev/sdg1
  PeerApp,0006,U /dev/sdh1
  PeerSSD,0241,U /dev/vda1

• Format the specified volume which was reported as Bad Block (simple volume 2)

/opt/pang/useful/format_disks.sh -format_one /dev/sdd 2

• Import volume to CMDB with command /opt/pang/bin/cmdbutils_rt -I lo -b 2
• Enter pang-cli and enable mode again and reactivate the volume with command cache volume activate and input volume number and enter
• Verify volume with command show volumes

You may remove/leave the idrac system event log from idrac . If desired to remove the system event log from idrac, follow instructions Here

</supportagent>