Overview
You receive an "amsStoreFull" alarm on the syslog. You also see a "Not accepted - Maximum messages for the address exceeded" error on the syslog, which means this alarm has an effect on the SMS delivery.
Solution
Perform AMS restart on all RTR nodes one by one by following below steps:
- Stop the system by executing the following command at the command prompt of the AMS node:
tp_stop --tp_ams - Start the system by executing the following command at the command prompt of the AMS node:
tp_start --tp_ams
Note that when AMS is working as two or more nodes, the second node should not be started until the first has been started and established (its ID is set usually to 0). When the second node is started, it will be established as node 1. Otherwise, both nodes may start as 0.
For more information on the restart, please refer to pages 142-143 of the AMS Operator Manual.
If the issue is ongoing after the restart, please create a support ticket.