Overview

• You may be expecting a period of heavy traffic coming up like the holidays for instance and would like to know if our systems can cater to this higher level of traffic.
• You may also need to know if there are any planned upgrades, as it would be a change freeze period for you.

Solution

Please create a Volt Delta UK support ticket and provide or attach the following pieces of information to the ticket:

• Details about the increase in demand you're expecting, and the period for which you expect this increased demand to last.
• What types of changes/upgrades you're concerned about for the change freeze period

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• Please escalate this issue to the BU, so they can confirm there's no planned maintenance in this period and are aware of the anticipated higher activity.

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