You would like to know if Lithium licenses are perpetual and how the support contracts are based.
Lithium production licenses are perpetual, whereas any licenses provided for labs or testing purposes are temporary licenses.
Support contracts should be renewed/updated by working with your Account Manager.
Information related to licenses can be found in the license file.
On MGR node, the file is available under
On non-MGR nodes (in a multi-instance environment), the file is available under:
where <user-name> = tpsuer01,tpuser02,...tpuser09
More information related to customer's Support contract can also be found in the NewNet Customer Master Support sheet 2019-2021. This will soon be deprecated.