Want immediate support? Meet Newnet ATLAS, our All-in-one AI Support Agent. Click the 💬 at the bottom right corner.
👉 How to Make the Best Use of the Newnet ATLAS Support Chat
User Sessions Detailed Report is Showing a User Has Logged Off Even They Worked the Whole Day
My SQL Query Result is Missing Data That Should Be In The Database?
User Session Daily Summary Report Shows Incorrect Log In and Log Off Times
User Sessions Detailed Report Shows Large Sessions of 600+ Hours
Calls are Not Coming Through to Operators While in a Ready State
Unable to Transfer Call, Call Gets Disconnected When Transferred to Queue
Telecare Operators Receive No Speech on Calls and/or a Blank Screen with No Information Presented
Error message: "This call has no associated recordings"
Unable to Download Call Recordings with Internet Explorer 11
List of "196 service"-approved users
See MoreBlacklisting an Inbound Originating CLI Number
Error: "The format of this file is not supported." When Uploading a WAV File in the Media Prompt
Generating Application and System logs from the Windows Event Logs
Is There Planned Maintenance, Upgrades or Releases of a Specific Period of Time?
Locating System Diagnostic Data
See More