Overview

You may identify a failure in your cluster lasting for a few minutes:

And, you'd like to know how to solve this issue.

 

Information

This is due to the known issue called "System restarted with core dump", and it is fixed on version 7.0.12 and onwards. Therefore you'll need to upgrade your system to solve it. Please create a support ticket and one of our agents will help you upgrade your system.

<supportagent>

you can identify this issue by following the steps in the article Identifying Failures and Coredump

</supportagent>

<supportagent>

For L1 agents: This ticket is in L2 scope since it needs a software upgrade, please escalate it to them as per the routing table.

 

L2 Agents only

Follow the step in the article PeerApp: Applying UltraBand Upgrade Package to upgrade the customer's system

 

</supportagent>