Overview The user interface may show maximum disk usage approaching 100% (in red) when viewed in Statistics > Storage, as shown below: This article explains the behavior of the PeerApp Cache system wh...
Overview Customers may occasionally submit a ticket in the support portal, asking us to check connectivity when a PeerApp server cannot access an external server. This article details the process for ...
Overview This article instructs you on how to remove the alarm failed to load smartfilter, which would be visible in the System Events block of the UBView Dashboard. Please click the image to enla...
Overview This article explains why you may experience a drop in bandwidth due to congestion in a system interface and provides a solution to this issue. Please click the images to enlarge. Inform...
Overview Sometimes, in PeerApp, the grid system status might show degraded. This article provides information on the root cause of this issue. It details the process of identifying and solving this pr...
Overview This article shares the process for resolving the following UBView Dashboard error: Unexpected Error: (12, 'Cannot allocate memory') Process Follow these steps to resolve this issue: Establ...
Overview This article provides information on how to access the Enable Mode of the CLI console in a Cache Engine to troubleshoot PeerApp issues. Process Connect to the management IP via SSH using ...
Overview This article explains how to validate if the cache server serves an IP address. This should be the first step to check when there is an issue for a specific IP address, e.g., the download tra...
Overview Sometimes, in PeerApp, the grid system displays the status as Degraded with an error on the Storage Enclosures, as shown in the pictures below: This article describes the possible resolutio...
Overview At times, you may notice a significant traffic decrease in UltraBand GUI (Statistics > Interfaces). This article describes how to check if the reduction in the served traffic is caused by a P...